ALSS/EMOTIONAL INTELLIGENCE IN MEDICINE
Course Introduction
Emotional intelligence (EI) is a critical skill set that plays a pivotal role in the success
of individuals and teams, especially in the high-stress environment of the medical
field.
This introductory course aims to provide healthcare professionals with a
comprehensive understanding of emotional intelligence and its application within the
medical workplace. By delving into the principles of EI, participants will develop the
capacity to navigate complex interpersonal dynamics, communicate effectively, and
enhance patient care outcomes.
By the end of this course, participants will have acquired a solid foundation in
emotional intelligence and its integral role in the medical workplace. They will be
equipped with practical strategies to enhance interpersonal relationships,
communicate effectively, and provide patient-centered care while maintaining their
well-being in the dynamic healthcare environment.
This course sets the stage for continuous personal and professional growth in the
pursuit of excellence in medicine.
Prorgam Information at a Glance
- Duration of the Course: 8 hours
- Admission Requirements:
Anyone who wants to enhance her/hisemotional
intelligence competencies - Internet access and an e-mail address are requested
- Language: English
- Study Options: 100 % online
- Tutorial fees for the whole
course:
CHF 490 to be paid twoweeks before starting the
course - Start Terms: Every first Thursday of the month; ongoing intake;
- 4 classes per Zoom every Thursday from 18:00 to
20:00 Swiss time
Course Outcomes
- Upon completion of this course, you should be able to:
- Understand the fundamental concepts of emotional intelligence and its relevance
in the workplace. - Recognize and assess their own emotional strengths and areas for improvement.
- Apply emotional intelligence techniques to enhance decision-making, problemsolving, and conflict resolution.
- Develop effective communication and interpersonal skills by leveraging emotional
intelligence. - Build and maintain positive relationships with colleagues, superiors, and subordinates.
- Manage stress and adapt to changing workplace situations using emotional
intelligence strategies.
Course topics
Introduction to Emotional Intelligence
Components of Emotional Intelligence
Applying Emotional Intelligence to Decision Making
Emotional Intelligence and Interpersonal Skills
Building Relationships and Leadership
Emotional Intelligence and Adaptability
Integrating Emotional Intelligence at Work
Coaching with Prof. Dr. Fadil Çitaku: How to improve Leadership competencies?
Lecturer
Prof. Dr. Fadil Çitaku, PhD, MME (Unibe)
Prof. Dr. Fadil Çitaku is a professor of Leadership and Emotional Intelligence at the
Academy of Leadership Sciences Switzerland (ALSS). He is the founder and CEO of the
ALSS, founder and director of the graduate program Doctorate in Medical Education (DME)
and professor of PHD program in Medical Education.
Prof. Çitaku is the author of the book LEADERSHIP COMPETENCIES IN MEDICINE AND
HEALTHCARE: Scientific based development of 63 leadership competencies, which can
be learned and applied: https://www.amazon.com/dp/B0B6XKV94P.
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Department Contact
- Hotline +41 (0)44 308 35 22
- World Trade Center Leutschenbachstrasse 95 CH-8050 Zürich
- info@alss-edu.ch
- Mon - Fri : 09:00 - 18:00
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Accreditation & Certification
The Academy of Leadership Sciences Switzerland (ALSS) is an international education institution that offers continuing education, further education, and post graduate advanced education courses, workshops and programs focusing on advanced studies in Leadership and Management. The ALSS also offers short courses that are not credit- bearing, and do not lead to formal qualifications.
Registration
To register you have to pay a non-refundable course fee of
CHF 490 to the Academy of Leadership Sciences Switzerland, Bank details: UBS
AG, Bahnhofstrasse 45, 8001 Zürich, Switzerland SWIFT/BIC: UBSWCHZH80A
IBAN (International Bank Account Number):
CH03 0023 2232 1106 6401 M
Account Number: 0232 00110664.01M
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Graduate Benefits from ALSS
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